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Welcome To dyno-rod

Dyno-Rod North East

Leave it to us. We have fully-qualified drainage experts who cover your area.

Want to talk to someone? Call us on

0191 303 9565

0191 303 9565

The Dyno-Rod difference

No call-out charges

Available 24/7, 365 days a year

Book a local engineer

Fixed price, no obligation quotes

3-month guarantee

Services

Drain unblocking

Blocked drains or pipes in the North East? Our...

Blocked drains or pipes in the North East? Our drainage engineers are here to get things flowing again. Whatever the size of the drainage problem, we’ll find the source and fix it safely and effectively.

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Prices from £75 including VAT

Toilet unblocking

Dyno-Rod North East has all the equipment and...

Dyno-Rod North East has all the equipment and expertise to fix a wide range of bathroom drainage problems – including unblocking toilets.

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Prices from £75 including VAT

Drain cleaning

Making use of high-pressure water jets, our...

Making use of high-pressure water jets, our expert drainage engineers will professionally clean your drains to ensure that they flow smoothly.

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Prices from £75 including VAT

CCTV drain surveys

Through CCTV drain surveys, we can effectively...

Through CCTV drain surveys, we can effectively establish the cause and extent of your drainage problems before fixing them quickly and professionally.

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£ Quotationupon inspection

Drain repair

Water leak or need a leak located? Leave it to...

Water leak or need a leak located? Leave it to Dyno-Rod North East. Our emergency drain repair specialists are available 24/7 and are local to you.

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£ Quotationupon inspection

Drain installation

Need help installing a new drain? We can excavate...

Need help installing a new drain? We can excavate entire drain systems and replace them with new ones to ensure that things flow smoothly.

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£ Quotationupon inspection

Arrange your free appointment

Dyno-Rod North East accreditations

Rated People is the UK's number 1 online marketplace connecting homeowners with tradespeople, so we’re proud to be listed.

About us

A family-run business, Dyno-Rod North East was established in 1987, starting out with just 4...

A family-run business, Dyno-Rod North East was established in 1987, starting out with just 4 engineers. But their history in drainage stems back to 1969 when founding partner, Jim Screen first worked with Dyno-Rod.

Between the current team of 26, they have more than 250 years of experience in the sector, and it’s this expertise that they love to use to help customers.

Dyno-Rod North East covers all areas of drainage repairs including domestic and commercial repairs, emergency solutions, tanker work, CCTV drain surveys and septic tanks.

They value every single customer, whether sorting out a blocked drain in a small flat in Newcastle or dealing with a stately home such as Alnwick Castle.

Dyno-Rod North East pride themselves on their commitment to staff development.

They’ve run numerous apprenticeship schemes over the years, and remain firmly committed to providing opportunities for local young people.

Refusal to be defeated by a problem has permeated their workforce, so they’re known for never saying no to a challenge.

Their problem-solving approach has helped to secure major projects for the local water authority, who now describe difficult technical jobs as ‘DYNO Jobs’. Dyno-Rod North East are the first people they call if they have a drainage problem in the area.

Dyno-Rod North East has also won ‘Dyno-Rod Franchisee of the Year’ and the ‘Business Development Award’ three times in three years; a feat not equaled in the network.

So if you’re having problems with your drains, regardless of the cause, Dyno-Rod North East will do their best to get things flowing again. Their drainage engineers operate 24 hours, 365 days a year, meaning there is always someone on hand to help. 

 

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David Morley

Operations Manager

Experience:

David worked with British and Northumbrian Water before joining the Dyno-Rod team in 2009. He has a great deal of knowledge and experience within the industry and functions as our Operations Manager.

Best thing about working for Dyno-Rod North East:

Every day is different and creates different challenges.

Favourite work story:

We worked in conjunction with Newcastle City Council on the Battle of Britain Bunker in Newcastle - an HQ for the 13th Group Fighter Command in World War 2. Some of the original equipment was still in place. It was like being taken back in time 70 years.

Best thing about the North East:

Our office is located near the A1 and A19 which are the main transport arteries for the North East. This allows us to get to more of our region in about 1 hour, the only exception being rural North Yorkshire which can take 2 hours.

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Jordan Murphy

Office Administrator

Experience:

Jordan has worked with several different franchises, including McDonalds. Jordan joined Dyno-Rod in 2015 and is our Office Administrator.

Best thing about working for Dyno-Rod North East:

The best thing about working for Dyno-Rod North East is the wide range of jobs we cover. This not only gives us more experience but also keeps things interesting. I feel comfortable and happy at the company because of the people I work with. It's a family oriented business that is understanding and supportive in both my work life and personal life. 

Favourite work story:

The strangest/funniest work story would be the conversations you can have with customers. One evening, I was on the phone to a customer for 45 minutes, trying to reassure her about her blocked drain. She kept changing the subject to her cat, shopping, makeup, college, nights out and everything else. I stayed back 30 minutes after my shift had ended and it was one of the funniest conversations I have ever had...with a stranger.

Best thing about the North East:

Our office is ideally located for us to cover a wide area of the North East

 

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Graeme McDonald

Dispatch/Operations

Experience: 

Graeme spent 3 years as a coach builder before joining Dyno-Rod. He has been working with Dyno-Rod for more than 26 years now, operating in various roles across the business. He now finds himself working in dispatch and operations.

Best thing about working for Dyno-Rod North East:

I love working for Dyno-Rod  North East as it's a family run business. The company has been tremendously helpful and understanding during my time in raising a family, allowing me unscheduled time off at short notice when family emergencies have arisen. 

Favourite work story:

When working as an engineer I was called to an elderly lady's home in Newcastle to try and locate her wedding ring that she believed fell down her sink. She had been married for 54 years and lost her husband the previous year, so the ring was of great sentimental value to her. I dismantled the pipe work, and even used CCTV footage to check the drains. I found nothing. I had to conclude the ring was not there. After speaking to my manager we agreed the time spent would not be charged to the customer. As I was leaving through the back door, something caught my eye in the green plastic watering can hanging on the outside tap, it was the missing ring! The customer was overwhelmed and couldn't thank me enough. She then explained that she watered the plants in the morning before washing her dishes and was convinced she lost it inside.

Best thing about the North East:

Based in Washington we are situated in the centre of the 2 main highways through the North East. Most employees live within a 10 mile radius of the office, making it ideally situated.

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Sophie Farr

Office Administrator

Experience:

Sophie started out at Dyno-Rod North East as a business administration apprentice, before completing her NVQ in 2016. She now operates as an Office Administrator, ensuring that our customers remain satisfied. 

Best thing about working for Dyno-Rod North East:

The best thing about working for Dyno-Rod North East is that there is always room to grow within the business and develop new skills. 

Favourite work story:

Our customers are always entertaining. We once had a customer who rang up to say she had lost a £30k engagement ring down the sink at her hair dresser and needed us to get there ASAP. When we got there, she said she couldn't remember if she even had it on! 

Best thing about the North West: 

The area has everything. In 20 minutes you can either be at the coast, the countryside or in vibrant city centres, which all bring separate challenges. 

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Areas Dyno-Rod North East cover

Dyno-Rod North East offers a 24 hour drains service to the people of Newcastle, Sunderland, Middlesbrough, Durham, Darlington and other North East areas.

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Towns

Alnwick Amble Ashington Bamburgh Bedale Bedlington Belford Bilingham Bishop Auckland Bishopton Blackhall Colliery Blaydon-on-Tyne Blyth Bolden Colliery Boosbeck Brotton Carlin How Catterick Chathill Chester-le-Street Choppington Cleveland Consett Corbridge Cramlington Crook Darlington Durham Eaglescliffe Easington East Boldon Ebchester Elton Elwick Eston Gateshead Great Ayton Great Broughton Greatham Guisborough Haltwhistle Hartlepool Hebburn Hexham High Leven Hinderwell Houghton Le Spring Jarrow Kelton-in-Cleveland Loftus Long Newton Middlesbrough Morpeth Newbiggin-by-the-Sea Newcastle-upon-Tyne Newton Aycliffe North Shields North Tyneside Northallerton Northumberland Norton Nunthorpe Peterlee Recar Riding Mill Rowlands Gill Ryton Seaham Seahouses Sedgefield Skinningrove South Shields South Tyneside Spennymoor Stanley Stocksfield Stockton-on-Tees Stokesley Sunderland Thorpe Thewles Trimdon Station Wallsend Washington Whitley Bay Wolviston Wooler Wylam Yarm

Postcodes

DH1 DH2 DH3 DH4 DH5 DH6 DH7 DH8 DH9 DH98 DH99 DL1 DL2 DL3 DL4 DL5 DL6 DL7 DL8 DL9 DL10 DL11 DL12 DL13 DL14 DL15 DL16 DL17 NE1 NE2 NE3 NE4 NE5 NE6 NE7 NE8 NE9 NE10 NE11 NE12 NE13 NE15 NE16 NE17 NE18 NE19 NE20 NE21 NE22 NE23 NE24 NE25 NE26 NE27 NE28 NE29 NE30 NE31 NE32 NE33 NE34 NE35 NE36 NE37 NE38 NE39 NE40 NE41 NE42 NE43 NE44 NE45 NE46 NE47 NE48 NE49 NE61 NE62 NE63 NE64 NE65 NE66 NE67 NE68 NE69 NE70 NE71 NE82 NE83 NE85 NE88 NE98 NE99 SR1 SR2 SR3 SR4 SR5 SR6 SR7 SR8 TS1 TS2 TS3 TS4 TS5 TS6 TS7 TS8 TS9 TS10 TS11 TS12 TS13 TS14 TS15 TS16 TS17 TS18 TS19 TS20 TS21 TS22 TS23 TS24 TS25 TS26 TS27 TS28 TS29 TS90

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