DYNO Drains North East icon

Your Local Drains Engineer

Are you experiencing drainage problems in the North East including Newcastle, Sunderland, Middlesbrough, Durham, Darlington or surrounding areas?

Leave it to us. We have fully-qualified drainage experts who cover your area.

Open 24/7, 365

Contact 0191 303 9565

Find out more
DYNO Drains North East icon

DYNO Drains North East

Areas covered

Drains services & prices

At DYNO Drains North East, we offer a genuine 24 hour service, 365 days a year and always put the needs of our customers first.

Drain unblocking

Blocked drains or pipes in the North East? Our drainage engineers are here to get things flowing again. Whatever the size of the drainage problem, we’ll find the source and fix it safely and effectively.

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Prices from 75

Toilet unblocking

DYNO Drains North East has all the equipment and expertise to fix a wide range of bathroom drainage problems – including unblocking toilets.

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Prices from 75

Drain cleaning

Making use of high-pressure water jets, our expert drainage engineers will professionally clean your drains to ensure that they flow smoothly.

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Prices from 75

CCTV drain surveys

Through CCTV drain surveys, we can effectively establish the cause and extent of your drainage problems before fixing them quickly and professionally.

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Drain repair

Water leak or need a leak located? Leave it to DYNO Drains North East. Our emergency drain repair specialists are available 24/7 and are local to you.

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Drain installation

Need help installing a new drain? We can excavate entire drain systems and replace them with new ones to ensure that things flow smoothly.

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DYNO Drains North East accreditations

  • Rated People is the UK's number 1 online marketplace connecting homeowners with tradespeople, so we’re proud to be listed.

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Customer testimonials

Our customers are the most important part of our business – which is why we’re so pleased about the amazing things they have to say about the work we do…

  • A first class service
    "Work completed efficiently. Workmen were polite, unobtrusive, and cleaned up thoroughly at the end of the job."
    Mr Murphy, Newcastle
  • Delivering work professionally
    "The engineer arrived on time and gave a quote before starting the work. He explained what the problem was and what he was doing as he did it. He did a very good job. I would be very happy to recommend DYNO to anyone."
    Mrs Lane, Middlesbrough
  • Getting the job done
    "Professional, polite and very experienced. Identified what the problem was straight away, speedy service, I would recommend DYNO if you want the job done properly!"
    Mrs Williams, Sunderland
  • Positive attitude
    "Would highly recommend! Great service and the engineers were pleasant despite the awful job they had to do."
    Mr Reynolds, Darlington

About us

A family-run business, DYNO Drains North East was established in 1987, starting out with just 4 engineers. But their history in drainage stems back to 1969 when founding partner, Jim Screen first worked with DYNO.

Between the current team of 26, they have more than 250 years of experience in the sector, and it’s this expertise that they love to use to help customers.

DYNO Drains North East covers all areas of drainage repairs including domestic and commercial repairs, emergency solutions, tanker work, CCTV drain surveys and septic tanks.

They value every single customer, whether sorting out a blocked drain in a small flat in Newcastle or dealing with a stately home such as Alnwick Castle.

DYNO Drains North East pride themselves on their commitment to staff development.

They’ve run numerous apprenticeship schemes over the years, and remain firmly committed to providing opportunities for local young people.

Refusal to be defeated by a problem has permeated their workforce, so they’re known for never saying no to a challenge.

Their problem-solving approach has helped to secure major projects for the local water authority, who now describe difficult technical jobs as ‘DYNO Jobs’. DYNO Drains North East are the first people they call if they have a drainage problem in the area.

DYNO Drains North East has also won ‘DYNO Franchisee of the Year’ and the ‘Business Development Award’ three times in three years; a feat not equaled in the network.

So if you’re having problems with your drains, regardless of the cause, DYNO Drains North East will do their best to get things flowing again. Their drainage engineers operate 24 hours, 365 days a year, meaning there is always someone on hand to help. 


Opening times

24/7, 365


5 Rosse Close, Parsons, Washington, Tyne & Wear, NE37 1EZ


0191 303 9565


Like to join our team? Contact us to ask about job vacancies.

The team

Our team are brilliant.They are talented and committed people who love helping the people of Newcastle, Sunderland, Middlesbrough, Durham, Darlington and other North East areas with all their drainage problems.

David Morley

Operations Manager



David worked with British and Northumbrian Water before joining the DYNO team in 2009. He has a great deal of knowledge and experience within the industry and functions as our Operations Manager.

Best thing about working for DYNO Drains North East:

Every day is different and creates different challenges.

Favourite work story:

We worked in conjunction with Newcastle City Council on the Battle of Britain Bunker in Newcastle - an HQ for the 13th Group Fighter Command in World War 2. Some of the original equipment was still in place. It was like being taken back in time 70 years.

Best thing about the North East:

Our office is located near the A1 and A19 which are the main transport arteries for the North East. This allows us to get to more of our region in about 1 hour, the only exception being rural North Yorkshire which can take 2 hours.

Jordan Murphy

Office Administrator



Jordan has worked with several different franchises, including McDonalds. Jordan joined DYNO in 2015 and is our Office Administrator.

Best thing about working for DYNO Drains North East:

The best thing about working for DYNO Drains North East is the wide range of jobs we cover. This not only gives us more experience but also keeps things interesting. I feel comfortable and happy at the company because of the people I work with. It's a family oriented business that is understanding and supportive in both my work life and personal life. 

Favourite work story:

The strangest/funniest work story would be the conversations you can have with customers. One evening, I was on the phone to a customer for 45 minutes, trying to reassure her about her blocked drain. She kept changing the subject to her cat, shopping, makeup, college, nights out and everything else. I stayed back 30 minutes after my shift had ended and it was one of the funniest conversations I have ever had...with a stranger.

Best thing about the North East:

Our office is ideally located for us to cover a wide area of the North East


Graeme McDonald




Graeme spent 3 years as a coach builder before joining DYNO. He has been working with DYNO for more than 26 years now, operating in various roles across the business. He now finds himself working in dispatch and operations.

Best thing about working for DYNO Drains North East:

I love working for DYNO Drains North East as it's a family run business. The company has been tremendously helpful and understanding during my time in raising a family, allowing me unscheduled time off at short notice when family emergencies have arisen. 

Favourite work story:

When working as an engineer I was called to an elderly lady's home in Newcastle to try and locate her wedding ring that she believed fell down her sink. She had been married for 54 years and lost her husband the previous year, so the ring was of great sentimental value to her. I dismantled the pipe work, and even used CCTV footage to check the drains. I found nothing. I had to conclude the ring was not there. After speaking to my manager we agreed the time spent would not be charged to the customer. As I was leaving through the back door, something caught my eye in the green plastic watering can hanging on the outside tap, it was the missing ring! The customer was overwhelmed and couldn't thank me enough. She then explained that she watered the plants in the morning before washing her dishes and was convinced she lost it inside.

Best thing about the North East:

Based in Washington we are situated in the centre of the 2 main highways through the North East. Most employees live within a 10 mile radius of the office, making it ideally situated.

Sophie Farr

Office Administrator



Sophie started out at DYNO Drains North East as a business administration apprentice, before completing her NVQ in 2016. She now operates as an Office Administrator, ensuring that our customers remain satisfied. 

Best thing about working for DYNO Drains North East:

The best thing about working for DYNO Drains North East is that there is always room to grow within the business and develop new skills. 

Favourite work story:

Our customers are always entertaining. We once had a customer who rang up to say she had lost a £30k engagement ring down the sink at her hair dresser and needed us to get there ASAP. When we got there, she said she couldn't remember if she even had it on! 

Best thing about the North West: 

The area has everything. In 20 minutes you can either be at the coast, the countryside or in vibrant city centres, which all bring separate challenges. 

View more of the team

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Area covered

DYNO Drains North East offers a 24 hour drains service to the people of Newcastle, Sunderland, Middlesbrough, Durham, Darlington and other North East areas.

Filter the areas covered

Clear filter


  1. Alnwick
  2. Amble
  3. Ashington
  4. Bamburgh
  5. Bedale
  6. Bedlington
  7. Belford
  8. Bilingham
  9. Bishop Auckland
  10. Bishopton
  11. Blackhall Colliery
  12. Blaydon-on-Tyne
  13. Blyth
  14. Bolden Colliery
  15. Boosbeck
  16. Brotton
  17. Carlin How
  18. Catterick
  19. Chathill
  20. Chester-le-Street
  21. Choppington
  22. Cleveland
  23. Consett
  24. Corbridge
  25. Cramlington
  26. Crook
  27. Darlington
  28. Durham
  29. Eaglescliffe
  30. Easington
  31. East Boldon
  32. Ebchester
  33. Elton
  34. Elwick
  35. Eston
  36. Gateshead
  37. Great Ayton
  38. Great Broughton
  39. Greatham
  40. Guisborough
  41. Haltwhistle
  42. Hartlepool
  43. Hebburn
  44. Hexham
  45. High Leven
  46. Hinderwell
  47. Houghton Le Spring
  48. Jarrow
  49. Kelton-in-Cleveland
  50. Loftus
  51. Long Newton
  52. Middlesbrough
  53. Morpeth
  54. Newbiggin-by-the-Sea
  55. Newcastle-upon-Tyne
  56. Newton Aycliffe
  57. North Shields
  58. North Tyneside
  59. Northallerton
  60. Northumberland
  61. Norton
  62. Nunthorpe
  63. Peterlee
  64. Recar
  65. Riding Mill
  66. Rowlands Gill
  67. Ryton
  68. Seaham
  69. Seahouses
  70. Sedgefield
  71. Skinningrove
  72. South Shields
  73. South Tyneside
  74. Spennymoor
  75. Stanley
  76. Stocksfield
  77. Stockton-on-Tees
  78. Stokesley
  79. Sunderland
  80. Thorpe Thewles
  81. Trimdon Station
  82. Wallsend
  83. Washington
  84. Whitley Bay
  85. Wolviston
  86. Wooler
  87. Wylam
  88. Yarm


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  77. NE61
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  88. NE82
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  90. NE85
  91. NE88
  92. NE98
  93. NE99
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  131. TS90

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