Vision & Values

 

0800 524 4364

 

News

Dyno-Rod pulling the plug on poor sanitation
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Dyno Plumbing recognised as outstanding business
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When you need professional, reliable experts,
Call us, we’ll be there when you need us

Our vision

We help keep homes and business running smoothly providing emergency assistance when you need it. We take pride in offering 24 hour emergency response with over (800) engineers across the UK and Eire delivering local service wherever you need us.

 

Comprehensive ongoing maintenance and repair services for your home or workplace

  • drain blockages, CCTV drain inspection surveys, drain repairs, and pipework installations
  • repairs to burst & leaking pipe work, washing machine and dishwasher installations, repair of ball valves, water tanks and cisterns
  • alarm installation and maintenance, gaining entry to buildings and cars, replacing/fitting locks and grilles, on-site key cutting and safe opening.

 

Our values & high standards 

Our priority is to deliver the best service we can, working to the highest standards - we know its what our customers expect. That is why all our drainage engineers, plumbers and security experts: 

  • will arrive in the famous ‘Dyno Glo’ van wearing a fully branded uniform and they will always show you an ID badge when you meet them
  • will be with you within 4 hours in an emergency*
  • give a commitment to arrive within a mutually agreed 'time window' if requested and will notify you of any delay, 
  • will respect your home or property clearing up after the job is finished. 

 

Great value for money for our customers

  • no call out fee
  • no ‘hidden prices’ - we offer a range of fixed affordable prices for more standard work and provide free quotes without obligation for all other work
  • guaranteed work for up to 12 months
  • 1SO 9001 accredited

 

Our credentials

ISO 9001

Dyno-Rod Ltd, Dyno-Secure Ltd, Dyno-Plumbing Ltd and subsidiaries have been independently assessed in respect of their Quality Management Systems and are ISO 9001:2000 registered. The Scope of Registration is “The Design, Development and Provision of ‘Dyno’ Trademarked Services as follows: Dyno-Rod, Dyno-Secure Lock and Security, Dyno-Plumbing and Dyno-Kil”. The certificate number is 683.

British Franchise Association

Dyno-Rod was a founder member of the British Franchise Association (BFA), the single regulatory body for franchising in the UK. Dyno-Rod & Dyno-Secure Lock and Security are full members of the BFA.

Also accredited by

National Sewage Association
Society of British Water and Wastewater Industries
United Kingdom Society for Trenchless Technology
Utilities Vendor Database Prequalification Scheme

 

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